Have you encountered a message from your Samsung Galaxy S5 smart phone such as this “Firmware Upgrade Encountered an Issue”? Don’t get nervous right away or just better relax. If your phone displayed like this message, here is how to fix your Samsung Galaxy S5. This minor issue on phone happens when you tried to update through OTA and even on Kies software update, installing root and custom ROM. The “Firmware upgrade encountered an issue, Please select recovery mode in Kies & Try Again” message will only appears with the following reasons.
1.) If you ruined the system files,
2.) Either the files you installed is corrupted,
3.) Mismatched or due to the user’s intervention while modifying the phone.
This guide covers all Samsung Galaxy S5 variants, including international, AT&T SM-G900A Verizon SM-G900V, T-Mobile SM-G900T, Sprint SM-G900P and Canadian Galaxy S5 SM-G900W8.
Guide on How to Fix “Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again” while performing software update through Kies and OTA update.
Here goes the Samsung Galaxy S5 that shows the yellow triangle with exclamation mark pointing between the phone and the computer icons and the irritating error message that says firmware upgrade encountered an issue. Please select recovery mode in Kies and try again.
As you see on display that the Samsung Galaxy S5 shows the yellow triangle with exclamation mark pointing between the phone and the computer icons and the irritating error message that says “firmware upgrade encountered an issue”. Please select recovery mode in Kies and try again.
To fix such issue, you can occasionally easily do it with the aid of Samsung Kies 3.
Step1. All you need to do is to run the program of Kies 3 in your computer then connect your Samsung Galaxy S5.
Step2. Then select this option – Tools – Emergency Firmware Recovery or Firmware Upgrade and Initialization.
Step3. Just simply follow the on-screen instructions where you need to type the model and serial number of your Galaxy S5.
Here is a sad reality. There are times that this process cannot be achieved and won’t help you most often to recover the full functionality of your phone, and once more you get another error message such as like this one – “your phone is not supported for the firmware upgrade and initialization”. In this situation, what is your next option? The best option that might save your phone and time as well is to send back your phone to the nearest service centers, but before you make your mind up, try this solution below that might saved your time and extra expenses in doing that.
Fix Firmware upgrade encountered an issue while installing Root and custom ROM.
If your Samsung Galaxy S5 has ended into a firmware upgrade encountered an issue error, this is not just a common issue when you’ve get this message while rooting and installing custom ROM. This basically happens when your flashing failed and now you are stuck on the dreadful “Firmware upgrade encountered an issue” screen. This means that your phone is already soft-bricked as it will not boot normally and the system files has been compromised. Now to fix this you will try to return back and fix the system file using the official firmware file just as the same method of what Kies 3 doing in Firmware Upgrade and Initialization. But this time you will do it manually when Kies 3 will not worked and cannot read your device anymore.
Below is the comprehensive guide that shows you the rest of the process to fix your Samsung Galaxy S5 when experiencing firmware upgrade encountered an issue and bring it back life.
Check and confirm your Samsung Galaxy S5 model number.
You may confirm it first your Samsung Galaxy S5 model number including from which network you are at. Just look at the back of your Samsung Galaxy S5, behind the battery
Here are the Samsung Galaxy S5 models number according to countries and network operators.
Galaxy S 5 SM-G900H (Exynos)
Galaxy S 5 SM-G900F (Snapdragon)
Galaxy S 5 SM-G900A (AT&T)
Galaxy S 5 SM-G900P (Sprint)
Galaxy S 5 SM-G900V (Verizon)
Galaxy S 5 SM-G900W8 (Canada and The Americas)
Do This first:
- Fully Recharge the Phone. First thing first , fully recharge your Samsung Galaxy S5 battery before engaging into flashing process.
- Prepare a Windows base OS computer or laptop, Odin flasher tool will not run on Mac and other OSX.
- Use the supplied USB data cable, a bad USB data cable caused a flashing errors. Believe me, I’ve faced it several times, if you get failed errors in Odin then you did not read this.
- Remove the external micro SD card if you have one, to avoid any failures and error during the flashing process. (Recommended for beginners, some rouge 3rd-party apps stored on SD card may also caused some problem)
- Closed any other running programs in your computer, this include the Kies 3 which basically blocks you from using Odin.
Download these tools:
Select the Correct Firmware Package version
From these step it’s also been crucial if you just grab any firmware package without knowing which one is the correct version to choose. So that is why I want you to know the correct Android version first. Now, let say if you still remember that your version of Android 4.3 Jelly bean before you get the firmware upgrade encountered an issue then you may only restore your device to the official Android 4.3 firmware. Same as it goes if you also have previously on Android 4.4.2 KitKat, then you may also only restores back your phone to the official 4.4.2 KitKat. If you already on 4.4.2, you cannot actually downgrade back to the old software updates like 4.3, mark my word don’t do it.
Download Samsung Galaxy S5 original firmware from here:
Once you downloaded the correct full stock firmware file for Samsung Galaxy S5 just unzip or extract the firmware file, compressed files can be extracted using 7zip, winzip, winrar or any unzipping program you have in your computer.
Installing Samsung Galaxy S5 Stock Firmware
Step 1: Run and configure Odin3_v3.09
Hover your mouse to these three Odin check-boxes options, by default the ‘Auto Reboot’ and ‘F. Reset Time’ check-boxes are marked checks. Just ensure the “Re-Partition” remains no check marked.
Step 2: Boot your Samsung Galaxy S5 into Download Mode
Turn it off, then Press the Volume Down+Home+Power buttons at the same time, then let it go until a warning screen prompted you to choose to continue or cancel. Press the ‘Volume Up button” you will then see a download mode screen.
Step 3: Connect your Samsung Galaxy S5 to the computer via the USB data cable
Once you connect your Samsung Galaxy S5 with the USB cable you can see that Odin’s ID:COM triangular bar turned to blueish color and shows you the USB port number of your Samsung Galaxy S5 connection with the computer. The COM number will depend on which USB port assigned with your phones, it usually connects from 01 to 07. There is also a word that says “Added” in the log-cat box. If you ain’t see any response, try to recheck the USB cable and re-install the USB Driver.
Now hover your mouse to Odin’s button.
Step 4: Reload the Firmware Package in Odin
Click the Odin’s ‘AP button‘ then browse and select the firmware file. Just make sure you already decompressed or unzipped it so you can browse it to the folder where you put it, it should it end with file description as “tar.md5″ or else the flasher program will not recognized it.
Like for example if you are about to fix the Samsung Galaxy S5 SM-G900F, the stock firmware should look something like this, “G900FXXU1ANE2_G900FOXA1ANE2_HOME.tar.md5″
Firmware packages comes in different build version numbers and basically shows the device model number such “N900F” which means that this firmware file is for International Galaxy S5 SM-G900F.
Then wait a couple of seconds while it reads the MD5 checksum.
Step 5: Install Back the Original Firmware
Simply hit the “Start Button” Once both AP and CSC files filled with the right files, simply click that Odin’s “START” button to begin flashing. Wait and watch the progress bar as it will show you the exact time how it completes the flashing and it takes a couple of minutes before the flashing finishes, you have a time to relax for a while.
Step 6: Wait until the Restoration Process completes!
When original firmware installation successfully completed, you’ll noticed that Odin displays a word “PASS”. this only indicates that the flashing was successful and your Samsung Galaxy S5 has now being restored back to the official firmware, and your root was gone for good.
From here once you reboot your Samsung Galaxy S5 and you did not see that firmware upgrade encountered an issue error anymore then that’s a big relief. If the problem still exists then there is nothing I can do to help you anymore but the Samsung support service personnel will surely fix it for you.